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At Naturally Vitamins, we protect your privacy as if it were our own. We use the information you provide to us for these purposes only: to process your order(s), to reply to your questions, to provide our newsletter via email, to provide our print catalog via postal mail, and to incorporate your feedback into improvements to our website. We will not give, sell, or rent your personal information, including email address, or specific account activity to anyone for any reason without your prior consent except as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.
Our Secure Ordering
Naturally Vitamins uses Secured Sockets Layer (SSL) technology to ensure the privacy of your personal information. When you make an online purchase, our advanced security technology encrypts and scrambles your personal data (including your name, delivery and e-mail addresses and credit card number) before it is sent to us, making it virtually impossible for anyone other than Naturally Vitamins to read it. To further protect your information, we utilize state of the art back-end systems and restrict employee access to your information. Unless specifically authorized by you, no outside party is able to access or receive any of your personal customer information.
Optional Phone Ordering
If you prefer not to place your order online, you may place your order over the phone at 1-800-899-4499 during customer service hours: Monday through Friday from 8am-5pm (Arizona Time).
Information We Collect
In designing our website, we started with the simple belief that customer service is our number one priority. Therefore the customer information we collect is used to enhance our services to you, our customer.
When you subscribe to our newsletters, Naturally Vitamins asks you for contact information (your name and email address). When you sign up for our newsletters we use your name and email address to send you our health newsletters and to inform you of sales and special offers. When you submit a product review on our website, you are required to log into your customer account. Your comments, first name, city, and state will be displayed. However, no information that would allow others to contact you will be disclosed by Naturally Vitamins. Your information will be used for no other purpose than to allow you to submit product reviews.
Recommend Product to a Friend
The information collected (friend's name and email address) is used to send a one time only email to the friend letting them know about the product that the user recommends.
If you place an online order, our secure order form requests contact, billing, and financial information (such as your credit card numbers for purchases). Contact information from the order form (email address, name, billing and shipping address, and phone number) is used to send orders and information about our company to you. Your contact information, including email address, is also used to get in touch with you should we have questions regarding your order or should we need to notify you of the status of your order. You can opt not to get email from us, as described in the opt-out section below. The credit card information we collect is used to bill you for products you purchase.
Opt-Out
If you decide that you would like to opt-out from receiving newsletters from us, our emails provide you with the opportunity to stop receiving these communications. Simply click on the unsubscribe link at the bottom of each email.
Links
This site contains links to other sites. Naturally Vitamins is not responsible for the privacy practices or the content of such websites.
Contacting the Website
If you have any questions about this privacy statement, the practices of this site, or your dealings with this website, you can contact:
Customer Service
Naturally Vitamins
4404 E Elwood Street
Phoenix, AZ 85040
Phone: 1-800-899-4499
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